Chat automation · Private beta
Text Agent
Launch text-based AI agents for web, WhatsApp, SMS, and internal teams.
Give customers and operators fast answers, structured workflows, and contextual handoffs across every text channel.
gradientflow.ai/products/text-agent
1Connect knowledge
2Define intents
3Add actions and guardrails
4Publish to channels
Capabilities
What Text Agent does
Built to move teams from prototype automation to customer-ready operational workflows.
Retrieval-augmented responses from your knowledge base
Guardrails, escalation paths, and approval steps
Omnichannel-ready conversation design
Structured lead capture and qualification
Business outcomes
Why teams buy Text Agent
- Deflect common support tickets
- Improve response consistency
- Route complex cases faster
Use cases
Where it fits
Website conciergeInternal assistantPolicy Q&ASales discovery
See how Text Agent can work for your team.
Book a practical demo around your customer journey, operational constraints, and integration needs.